Privacy Policy

Who we are

This site (Nerdy, at nerdnoir.ai) is operated by Nerd/Noir LLC, a limited liability company based in the State of Georgia, USA ("Nerd/Noir," "we," "us"). It is the published knowledge collection of our consulting practice, focused on organizational design, product management, and team dynamics. If you have any questions about this policy or your data, email us at team@nerdnoir.com.

What this policy covers

This policy applies to the public website, the AI chat assistant, and the optional account features (sign-in and workshop access). It does not cover third-party websites we link to, which have their own privacy practices.

Information we collect

Information you give us:

• Email address — if you sign in, we use a one-time code sent to your email. We store your email to identify your account and any workshop access you've been granted.
• Optional profile details — if you choose to give the AI assistant context about yourself (for example your name, role, company, or team size), we store those facts so the assistant can give more relevant answers. This is entirely optional and you can ask us to delete it.
• Chat messages and voice input — the questions you ask the assistant, and any audio you record for voice input.
• Messages you send us — if you submit a contact message or a bug report, we receive its contents along with your email and the page you were on.

Information we collect automatically:

• Technical and usage data — your IP address, browser/device information, and request metadata, used to operate and secure the site.
• Usage analytics — aggregated, privacy-conscious event data (for example, that a chat was opened or a search was run) and page-performance metrics. We deliberately send analytics in a bucketed, segmented form rather than tying individual events to your email.
• Rate-limiting counters — short-lived counts of requests tied to your account or IP address, used to prevent abuse of the AI features.

Information stored in your browser (not sent to us):

• Your display preferences (theme, text size and font, sidebar state), saved tool/scenario states, and — if you are not signed in — your chat history. This lives in your browser's local storage and stays on your device unless you sign in and choose to sync it.

How we use your information

• To provide the AI assistant and generate responses to your questions.
• To sign you in and give you access to workshop or member content you're entitled to.
• To prevent abuse and keep the service available (rate limiting and security).
• To respond to your messages and bug reports.
• To understand, in aggregate, how the site is used so we can improve it.

We do not sell your personal information, and we do not use it for third-party advertising.

A note on the AI assistant

When you use the chat assistant, your messages are sent to Anthropic (the provider of the Claude AI models) so it can generate a response. If you use voice input, your audio is sent to OpenAI to transcribe it into text. If you are signed in, your conversation history is stored in our database so you can return to it; if you are not signed in, your conversations stay only in your browser.

Don't enter sensitive personal information (such as passwords, financial details, or confidential client data) into the chat. As noted in our Terms of Use, AI responses can be inaccurate or incomplete and are for general information only.

Service providers we share data with

We rely on a small set of service providers to run the site. They process data only on our behalf and only for the functions we use them for. The ones that handle content you create are:

• Anthropic — powers the AI assistant; your chat messages are sent to it to generate responses. Privacy policy
• OpenAI — transcribes voice input; your audio is sent to it to convert speech to text. Privacy policy

We also use established providers for hosting, our database and sign-in, analytics, abuse prevention, and sending email. They receive only the data needed to perform those functions. We can identify a current provider on request.

We may also disclose information if required by law, or to protect the rights, safety, and security of our users and our service.

Cookies and local storage

We use a small number of cookies that are strictly necessary to run the site. When you sign in, we set secure session cookies that keep you logged in for up to about 30 days, plus a short-lived cookie used to verify access to gated content. We don't use cookies for anything else.

We do not use third-party advertising or cross-site tracking cookies. We host our own fonts, so loading a page doesn't call out to a font CDN. As described above, we also store some preferences and (for signed-out users) chat history in your browser's local storage; you can clear this at any time through your browser settings.

How long we keep your data

Sign-in session tokens last up to about 30 days. If you have an account, we keep your account details and saved conversations until you delete them or ask us to. Analytics data is retained in aggregated form according to our analytics provider's retention periods. We keep contact messages and bug reports for as long as needed to address them and for our records. [Operator note: confirm exact retention windows with counsel before publishing.]

Your privacy rights

You can ask us to access, correct, or delete your personal information at any time by emailing team@nerdnoir.com. Depending on where you live, you may have additional rights:

If you are in the EU, UK, or EEA (GDPR): you have the right to access your data, correct it, delete it, restrict or object to its processing, receive a portable copy, and withdraw consent at any time. We process your data on the basis of your consent (for optional features), our legitimate interests (operating and securing the site), and performance of our agreement with you (providing account features). You also have the right to lodge a complaint with your local data protection authority.

If you are in California (CCPA/CPRA): you have the right to know what personal information we collect and how we use it, to access and delete it, to correct it, and to opt out of the "sale" or "sharing" of personal information. We do not sell or share your personal information as those terms are defined under California law. We will not discriminate against you for exercising any of these rights.

International visitors

We operate from the United States, and the providers we use process data in the United States and elsewhere. If you use the site from outside the U.S., you understand that your information will be transferred to and processed in the U.S.

Children

This site is intended for professionals and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. When we do, we'll revise the effective date above, and we'll note any material changes. Your continued use of the site after an update means you accept the revised policy.

Contact

For questions, requests, or concerns about your privacy, email us at team@nerdnoir.com.