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Workflow

Process should serve the team, not the other way around. These practices help you find inefficiencies, reduce handoffs, and build a workflow that actually flows.

Cumulative Flow Diagrams (CFDs)

A visualization that makes WIP buildup, bottlenecks, and throughput trends visible at a glance.

Gemba Walks

Improving work processes through intentional observation and feedback sharing.

Intake Funnels

A structured front door for work requests that prevents unfiltered demand from overwhelming teams.

Managing a Backlog

Practices for keeping a backlog short, groomed, and honest about what will actually get built.

Multi-Track Discovery & Delivery

Running many short-lived insight-to-experiment tracks alongside a durable delivery track. An AI-era update to Jeff Patton's dual-track model.

Retrospectives

A recurring team practice for examining how work happens and turning reflection into committed change.

Value Stream Mapping

A process analysis technique that reveals where time is spent and where it is wasted.

WIP Limits

Explicit constraints on the number of work items allowed in each stage of a workflow, grounded in Little's Law.