Nerdy · Nerd/Noir
https://nerdnoir.ai/resources/playbooks/using-metrics-responsibly
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- Productivity, Performance, and Outcomes
- Discovering and Validating Target Outcomes
- Example: Discovering and Targeting an Outcome
- Stepping Toward an Outcome-first Culture
- As Outcomes Change, Metrics Will Follow
- Garbage In, Garbage Out
- Empowerment Over Mandate
- Align and Balance Top-down and Bottom-up Outcomes
- Transparency, Not Comparison
- Bringing It Together
- Resources
- References